Frequently Asked Questions

What is the shipping cost of SacredEarth Products?

You don’t need to pay anything if your order amounts to 999 or above. However, the orders amounting less than 999 will attract a shipping cost of Rs. 50.

How long does the delivery of Sacred Earth Products usually takes?

All the products are delivered in the window of 3-4 days or maximum a week.

How do you eliminate the possibility of leakage/tampering?

We pack all our products in multiple layers to eliminate such possibilities.

What If I am not happy with the product and wish to return it or get a refund?

The initiation of return/refund request can easily be carried out by

Specify the ingredients of SacredEarth Natural Dish Wash Liquid?

SacredEarth Natural Dish Wash Liquid contains Shade-Dried Soap Nuts, Aloe Vera, Lemon Peel, Orange Peel, Lemongrass, Mint, Cloves, Shikakai and Common Salt.

What are the payment methods that I can opt to buy SacredEarth Products?

You have the freedom to pay via Paytm and PayU. Cash on Delivery option can also be availed by you.

Is it safe to buy products from your online platform?

Yes, in order to prevent the sensitive data of the shoppers from getting compromised, we have protected our online platform with the trusted Transport Layer Security (TLS) protocol and Web Application Firewall.

What do I need o do for getting my invoice?

Nothing. We will send your invoice to your registered email address as soon as the concerned product gets delivered and you can also download the same by visiting the My Orders section in your profile by logging into our website.

What if I receive a damaged, incomplete or incorrect delivery?

While we try that your orders are fulfilled correctly with best manner, for any complaints or queries regarding your order you can contact the customer care within 7 business days of your delivery for resolution.

Do I have to have an account to place an order?

No, it not necessary to have an account to place orders, you can simply add the items to the cart and proceed further.

Can I leave the items in my cart for future purchase?

Yes, you can leave the items in your cart for future purchase, however the availability and the price of the products are updated on real time basis. So, there is a possibility that the offer may get expire from the time you added the product or the items may go out of stock.

Is there any extra charge for availing COD option?

No, there won’t be any extra charge for availing COD option. However there is a shipping charge according to your order.

How to use the Gift Voucher/ Coupon on my order?

You can simply add the Gift Voucher/ Coupon code in the Checkout Section. On entering the code, the valid offer will be applied automatically to your order and the rest remaining amount you can pay using your chosen form of payment.

Is it possible to ship the order to some other address instead of my billing address?

Yes, It is possible to ship the order for this you just have to fill your address as the “Billing Address” and the address where you want to ship as the “Shipping Address”