Frequently Asked Questions
You don’t need to pay anything if your order amounts to 999 or above. However, the orders amounting less than 999 will attract a shipping cost of Rs. 50.
All the products are delivered in the window of 3-4 days or maximum a week.
We pack all our products in multiple layers to eliminate such possibilities.
The initiation of return/refund request can easily be carried out by
SacredEarth Natural Dish Wash Liquid contains Shade-Dried Soap Nuts, Aloe Vera, Lemon Peel, Orange Peel, Lemongrass, Mint, Cloves, Shikakai and Common Salt.
You have the freedom to pay via Paytm and PayU. Cash on Delivery option can also be availed by you.
Yes, in order to prevent the sensitive data of the shoppers from getting compromised, we have protected our online platform with the trusted Transport Layer Security (TLS) protocol and Web Application Firewall.
Nothing. We will send your invoice to your registered email address as soon as the concerned product gets delivered and you can also download the same by visiting the My Orders section in your profile by logging into our website.
While we try that your orders are fulfilled correctly with best manner, for any complaints or queries regarding your order you can contact the customer care within 7 business days of your delivery for resolution.
No, it not necessary to have an account to place orders, you can simply add the items to the cart and proceed further.
Yes, you can leave the items in your cart for future purchase, however the availability and the price of the products are updated on real time basis. So, there is a possibility that the offer may get expire from the time you added the product or the items may go out of stock.
No, there won’t be any extra charge for availing COD option. However there is a shipping charge according to your order.
You can simply add the Gift Voucher/ Coupon code in the Checkout Section. On entering the code, the valid offer will be applied automatically to your order and the rest remaining amount you can pay using your chosen form of payment.
Yes, It is possible to ship the order for this you just have to fill your address as the “Billing Address” and the address where you want to ship as the “Shipping Address”